COVID-19 Response

May 11, 2020 – Protocol for Entering Homes: Door and Window Replacement

As we prepare for the potential lifting of any government enforced restrictions, SPS has developed the following protocol for entering homes.

Before entering a home, SPS will require that the Property approves this protocol with a signature. For each home SPS will require that the homeowner / resident (‘resident’) approves this protocol by signing a similar document. This protocol is provided to each resident in addition to being posted here.

The number of workers in a home will be limited to one where possible and a maximum of two. The same worker(s) will be in the home at any subsequent entry. Workers will endeavor to limit their path within the home. Workers will cover their walking area and path with drop cloths or plastic.

The resident is to move all personal belongings out of the work area prior to worker entry. Workers will not move any personal belongings. Any furniture or belongings left in the work area will be covered by single-use plastic.

Residents are to maintain physical distancing of 6′ from the workers whenever possible. The work zone will be delineated by ‘danger’ / ‘caution’ tape. Residents are encouraged to wear a mask at all times when in the home with workers.

Personal Protective Equipment and Health Guidelines

  • The 6-question screening process will be completed daily for each worker.
  • Workers’ temperature shall be below 100 degrees prior to entering the home.
  • Workers shall wash and/or sanitize their hands prior to entry and after finish.
  • Workers shall wear glasses, masks, gloves and boot covers at all times when in the home.
  • Upon moving from one home to a different home, workers will use new and/or cleaned boot covers, gloves and masks.

When the work is complete, the workers will clean the work area using disinfectant wipes. Surfaces to be cleaned are those within 3′ of the work area that were touched by the workers such as windows, doors, door handles, stair railings, trim, etc. Wipes and plastic shall be disposed in a trash bag which is then disposed in the project dumpster.

April 13, 2020 – Update to Job Site Safety Measures
March 30, 2020 – Summary of Job Site Safety Measures
March 23, 2020 – COVID-19 Update
March 16, 2020 – Our Response to COVID-19
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April 13, 2020 – Update to Job Site Safety Measures

April 13, 2020 – Update to Job Site Safety Measures

SPS’ focus remains on our guiding principle of Safety First. After evaluating each project, many were able to re-start. We are continuing to monitor the rapidly changing environment for new guidelines to protect the health and safety of our people and clients. Below is an update to our approach.

Basic Protective Measures

Workers on SPS projects will be required to adhere to the following items:

  • *UPDATE* Wear a face mask during commute and while working.
  • *UPDATE* Wear construction gloves while working.
  • If you see something, say something – don’t allow sick workers to remain onsite.
  • Wash your hands frequently with soap or an alcohol-based hand sanitizer.
  • Maintain social distancing of six feet.
  • Avoid touching your eyes, nose and mouth.
  • Practice respiratory hygiene: cover your mouth and nose with bent elbow or tissue when you cough or sneeze.
  • Stay home if you feel unwell.

Job Site Screenings

At the beginning of each day workers are screened to keep anyone that might be infected off the job site. If anyone answers YES to the following 6 questions, they need to leave the job site:

“Have you . . .

  • been informed by a public health officer that you were exposed to COVID-19?”
  • had contact with anyone confirmed COVID-19 in the past 14 days?”
  • had a fever greater than 100 in the past 14 days?”
  • had difficulty breathing in the past 14 days?”
  • had a constant cough in the past 14 days?”
  • had a sore throat in the past 14 days?”

*UPDATE* Individual responses are recorded daily.

Thank You

Thank you for your ongoing trust in SPS. We are better together and hope to see our combined efforts prevail with brighter days soon to follow.

Sincerely,
Fred Schernecker
CEO

March 30, 2020 – Summary of Job Site Safety Measures

SPS’ work is considered essential and is exempt from the Massachusetts Stay at Home Advisory. However, out of an abundance of caution and to ensure we first implement appropriate safety precautions, we elected a “pause of work”. Our guiding principle continues to be Safety First for our people and our clients.

Below please find a summary of our approach during this challenging time.

Work Re-Start & Client Communication (as of 03/30/20)

During our pause, we are evaluating each project to determine if work should re-start.

Work requiring entrance into occupied homes or direct contact with residents is suspended until further notice.

Much of our work is performed outdoors and can be performed following the social distancing guidelines. If work can be performed without entry into occupied homes or direct resident contact, work may continue as long as it meets the following criteria:

  • The Owner requests in writing that the work continue. If the Owner would like to postpone the work until the end of the Stay at Home Advisory, SPS will collaborate and plan that approach.
  • The Owner communicates with residents to reinforce the need for social distancing.
  • Project meetings will take place via SPS’ online meeting platform (RingCentral), outdoors or in spaces that allow a minimum of 6′ social distancing.
  • Each project will adopt the safety measures outlined below in the “Basic Protective Measures“, “Job Site Screenings” and “Additional Guidelines“.

Basic Protective Measures

Workers on SPS projects will be required to adhere to the following items:

  • If you see something, say something – don’t allow sick workers to remain onsite.
  • Wash your hands frequently with soap or an alcohol-based hand sanitizer.
  • Maintain social distancing of six feet.
  • Avoid touching your eyes, nose and mouth.
  • Practice respiratory hygiene: cover your mouth and nose with bent elbow or tissue when you cough or sneeze.
  • Stay home if you feel unwell.

Job Site Screenings

Workers are screened each day to keep workers that might be infected off the job site. If anyone answers YES to the following 6 questions, they need to leave the job site:

“Have you . . .

  • been informed by a public health officer that you were exposed to COVID-19?”
  • had contact with anyone confirmed COVID-19 in the past 14 days?”
  • had a fever greater than 100 in the past 14 days?”
  • had difficulty breathing in the past 14 days?”
  • had a constant cough in the past 14 days?”
  • had a sore throat in the past 14 days?”

Additional Guidelines

The State has issued guidelines for Public (Government) Projects and have encouraged cities and towns to adopt the same guidelines for private projects. While these guidelines do not directly apply to SPS projects, we are taking the steps to implement them.

  • Vehicle Travel – “Social distancing” is difficult to accomplish while traveling in a vehicle with other people. Precautions can minimize exposure of the occupants. When traveling we recommend each vehicle occupant wear a respirator. Given the current shortage, we will investigate alternatives.
  • Wash Stations – A hand-washing station and/or sanitizing station is required on every site. Since no running-water hand wash stations are available, we are building our own. We have also ordered sanitizing towers for each site.
  • Gloves – All individuals on site are required to wear construction gloves while working.

Thank You

We hope that you are staying safe and healthy during this time.

Thank you for your ongoing trust in our commitment to the health and safety of all.

Sincerely,
Fred Schernecker
CEO

March 23, 2020 – COVID-19 Update

Dear Valued Client:

Governor Baker issued a Stay at Home Advisory for the state of Massachusetts effective Tuesday March 24th at noon through April 7th. We have confirmed that SPS performs an essential service and we are exempt from this advisory.

SPS and our people are guided by our mission statement including our commitment to “Safety First”. As such we are committed to the health and safety of our people and the residents on the projects on which we are working.

We Have Decided to Pause

To prioritize safety and health, we have decided to pause and process information as it comes in. That means that today and tomorrow we will clean and secure each job site. We will take the time needed to make the property clean, safe and weather-tight. We will use the remainder of the week to evaluate the best approach overall and with each property to determine the best approach to continue work. The situation is changing rapidly and we feel it is prudent to take additional decision-making time.

Additional Safety Guidelines

Additionally, for when work is back underway . . . Last week I shared the COVID-19 safety guidelines we are following. We have enacted the following additional safety guidelines on each project:

  • All workers are being screened each day to keep workers that might be infected off the job site.
  • We have ordered hand sanitizing stations to be available for all workers.
  • We will not be entering occupied homes until further notice. This includes inspections, replacing windows or doors, etc. If the home is unoccupied, the work can take place.

Thank You

I am hopeful that the additional steps we are all taking will lead to a speedy resolution to this pandemic.
Thank you.

Sincerely,
Fred Schernecker
CEO

March 16, 2020 – Our Response to COVID-19

Dear Valued Client:

We are closely monitoring COVID-19 and working to proactively address concerns of our employees and our clients.

We are a mission-based company. Our reason for existing is the long-term well-being of our clients — homeowners and residents of multi-family properties. Additionally, our first strategic anchor is “safety first”. These ideas guide our decision making during this challenging time. We will do our part to limit the spread of COVID-19.

Our Approach

Since the risk is primarily to the elderly and those with compromised immune systems, our job is to avoid being “vectors” resulting in the infection of others.

In our office, we are taking the precautions you would expect. While we are “open for business”, we are limiting meetings and have begun “remote work”.

We have established the below guidelines for our workers on each job site:

  • If you see something, say something – don’t allow sick co-workers to remain onsite.
  • Wash your hands frequently with soap or an alcohol-based hand rub.
  • Maintain social distancing of at least 3 feet between yourself and others.
  • Avoid touching eyes, nose and mouth.
  • Practice respiratory hygiene by covering your mouth and nose with your bent below or tissue when you cough or sneeze.
  • Stay home if you feel unwell.

If the work on a property includes entering a residence, we will take additional precautions. If the resident and/or our workers are not comfortable with us entering, we will postpone the work in that area.

We are currently working on additional precautions such as screening all workers and testing hand-washing stations and will have more information on those initiatives in the coming days.

Thank You

Thank you for your trust in us.

Please do not hesitate to reach out if you have any additional concerns or suggestions.

Sincerely,
Fred Schernecker
CEO

Have a Specific Question?

Communication is always a priority for us. We’ll do our best to answer any questions you may have about your project.

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